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If you can read and write job offer forthcoming within 24 hours. 9 answers. If there is a recurring problem, you may decide to withdraw it from sale and make improvements. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Think about some of the variables in your life that could affect your ability to arrive on time for work. I do not prefer close supervision as I am confident in my skills once I learn something new. After describing what you have learned, explain why Waitrose stands out more than other companies. "I have been passively seeking a new position for quite some time and haven't jumped on anything yet because I want to ensure it's the right fit. The interviewer wants to know why you left your last job to see if you were fired, gave notice, or were laid off. ", "I value honesty, so if I saw a coworker stealing. Waitrose offers a collaborative environment where ideas are shared, and all employees are encouraged to help the company succeed. The questions were easy to answer on the spot and required little to no preparation. If you gave notice, they want to understand what you did not like about your job to see if you would fit in with the company culture. Describe a time when you completed a difficult, time-sensitive task whilst under pressure. 3. Name a time youve faced a problem and how did you overcome it? Can you give an example of where you showed leadership? I appreciate that you want me to start with the basics of the inside sales before moving into outside sales. Glassdoor users rated their interview experience at. 304 questions and/or answers were updated by Krista Wenz on September 13th, 2022. Talk to the interviewer about any times you have been required to wear a uniform and your thoughts on this. Get started with your Free Employer Profile, Night Shift Stock Replenishment Interview, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. I'm 17 and after reading other peoples experiences on here, I thought I would post mine just to help others So I applied online and got an email asking whether I would like to go for a group . I fully believe in honesty at all times.". ", Our Professional Interview CoachLauren McCabe Reviewed the Above Answer. If unsure of the best decision, I would ask my supervisor for clarification. I think I have enough experience in retail to understand what attracts customers and prompts them to purchase. This online course will instantly be free for you to access for 30-days. I ask them if they have questions, I actively listen, and I am great at reading body language. The interviewer hopes to hear that there is no reason not to hire you! I am prepared to express my interest through hard work and taking on leadership duties as you feel I am ready. Candidates applying for Shop Assistant had the quickest hiring process (on average 5 days), whereas Hospitality Partner roles had the slowest hiring process (on average 21 days). After everything we have gone over in this interview, do you have any hesitancy in offering me the position? ", "Yes, I have extensively researched your company and closely identify with your five core values. From what I understand, if a customer is not happy with a product that has been bought in a Waitrose store, customers can return the item or package, along with their proof of purchase, within 35 days. You may or may not like performance incentives. ", "The part of the job that excites me the most is working with customers. Discuss with the hiring manager Waitrose's core values and why you think you are the top choice for this role. You must create your own answers, and be prepared for any interview question in any interview. Explain to the interviewer what your ideal employer looks like so they can determine if you will be a good fit for the company culture. First undertook an online situational assessment, then was invited to a group interview. ), UPDATE: I got the job offer.THANKS Richard . ", "I hope to gain stronger skills in communication and customer service. Examples of good questions are asking the interviewer how you performed in the interview or if you need to clarify anything, asking what the interviewer likes most about working for Waitrose, or if they have any hesitancy about hiring you. Assure the interviewer that you can commit to a wide range of hours. Focus on giving the exact number of days you missed work and why. ", "I am very committed to my employer and am only absent in events of sickness or the odd family emergency. While I feel that Waitrose's 30-day return policy is more than fair, there may be situations where a customer could not return the item in that time frame. There were scenario based questions but with lots of others stemming off them. This is the company I see enjoying a long career with, and I am excited about this opportunity.". ", "I have a transformational leadership style. I explained the situation to my teacher when I got to class. I always try to be at least 10 minutes early for my shift. Waitrose Interview Questions. We were having some problems with theft because of it. When the workforce is engaged, it helps shape the company's future success.". I just wanted to thank you so very much. She had a stroller, a couple of kids, and a lot of bags to carry. ", "I take public transit; however, I find it very reliable. I communicate effectively with diverse groups and know how to bring out the best in people. "My reaction to employee theft would differ if I were a retail associate or a retail manager. Why do you want this job and what can you specifically bring to the role? Really welcoming and straightforward, the interviewer was friendly. Be sure to avoid sounding self-righteous in your answer. We coach each other on sales techniques and share success stories. Describe a time when you managed multiple tasks all at once? Be open and honest. Thank you for sharing. Thanks a lot! Thanks so much for making these. Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry. ULTIMATE Online Interview Training Course Order today and youll also get a 30-day free trial to our bestselling online interview training course designed to boost your success at interview! Really welcoming and straightforward, the interviewer was friendly. However, small perks are always nice to have!". Who has created the answers to the interview questions? I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. The answers to the FULL LIST of interview questions featured on this page. "I have a strong creative flair and enjoy creating attractive displays. Which all went well. If the customer was being verbally abusive, I would tell them that I want to help them if they would please be less aggressive. If you have an example from a previous job, use that in your response. PassYOURinterview at the first attempt! It may not be possible for everything to work out smoothly, such as getting your shift covered or making it to work on time. I would love to work for a company with such a great reputation and ethical business practices. Our interview questions and answers do not represent any organization, school, or company on our site. They asked basic questions which were simple and easy to answer. TIP #5 At the end of your Waitrose interview, you may be given the opportunity to ask the panel some questions. Super nice interviewer and easy questions. If you have not had the opportunity to make a suggestion regarding a change in the workplace, be honest in your response. So I recently applied for a part time job at waitrose! I find this leadership style effective since my team members feel included and trusted and are more likely to take pride in ownership of their work. Asking the right questions and very brief. Tell the interviewer why this particular job duty excites you. So many notes already, would have went into this interview the wrong way. Q6. I gave my two weeks' notice and left on good terms. I believe this will help my confidence grow and my sales skills as well.". I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. "My ideal employer brings charisma and passion to their work. In addition to handling change, the interviewer wants to see if you can recognize when change is required and be confident enough to present that to your organization. If you have past performance reviews or letters of recommendation from your references, review them before your interview. The hours were just not right for me in the end which is a shame. Very laid-back, almost forgot I was in an interview. We are using cookies to give you the best experience on our website. Heres why you should buy with PassMyInterview.com. Everyone needs to remain respectful, and I would not hesitate to ask a customer to offer that respect in return. There is no wrong answer as to what you want to learn if hired at Waitrose. After this discusses hours I was available to work and when I could start. The complaint steps literally saved me for my interview earlier, thank you!!:). Was quite a while ago now. I have a strong work ethic and moral compass and seek opportunities to help others. Performance incentives can be very motivating. The hiring manager wants to see that you performed exhaustive research and can tell them about the founder, the history, partnerships, and services offered. QUESTION Waitrose has an exceptional reputation within the industry. The hours were just not right for me in the end which is a shame. Asked 24 October 2017. Thank you so much! One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. I learned a great deal during that time. Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. Richard guarantees the answers contained within this product are unique and will help you stand out from the competition. Retail and customer service-based roles often require diplomacy when working with the public. I hope once I complete my education that, I can be given full-time hours for the summer. Retail environments are competitive, and a business can go down with one honest mistake and poor review. Tell me about a time you worked in a team. Focus on describing what form of reliable transportation you will use to get to work if hired. I like to know that my efforts are noticed from time to time. Assure the interviewer there is no reason why they shouldn't hire you. Im on step two ! ", "My most challenging position, and also my favorite position, would be my current role as a customer service representative with company ABC. I have worked in retail for five years and have worked independently and with other team members, depending on where I worked. You are the tops! ", "I have some dispute resolution training from my previous retail position and fully believe that flexibility needs to be offered in extreme situations. Be sure to give a more in-depth answer than the typical 'I am looking for growth' answer many interviewers hear. Interview questions and answer examples and any other content may be used else where on the site. Waitrose interview details in Sheffield, UK: 14 interview questions and 9 interview reviews posted anonymously by Waitrose interview candidates. You will be better prepared to answer the question if what they wrote is fresh in your mind. If you disable this cookie, we will not be able to save your preferences. Walk the interviewer through your career history in retail. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. If you discover a coworker stealing, the hiring manager wants to hear that you would advise your supervisor or manager and let them handle the situation. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Think about the constructive things your references have said about you in the past. If there is anything in your schedule that may hinder your availability, be sure to address this. "I am more than willing to cover a shift for a coworker if possible. What is the interview process like at Waitrose? I am also at a stage in my life where I have the stability of a good home life and partner, and as such, I am now able to dedicate more time to working flexible, and unsociable hours if and when required. ", "My most recent employer would say that I am a person of integrity. It will not look good for you if you say nothing will show up during your reference check and something does. Application. I am energetic, dependable, honest, and have a strong work ethic. Get all 12 interview questions and suggested answers for your Waitrose Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). After identifying three qualities that make you an excellent fit for the role, explain why these qualities will benefit Waitrose if hired. I work very hard to ensure I speak to everyone in terms they can understand. Strong math skills are an asset in any retail-based role. The hiring process at Waitrose takes an average of 16 days when considering 7 user submitted interviews across all job titles. "I left my last job because there was no room for professional growth or advancement. I also helped her by holding her baby while she put the stroller away. Talk to the interviewer about how you find motivation on the job. First is the psychometric tests followed by a group interview and then a solo interview. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. ", "I would describe my communication skills as above average. Easiest Most Difficult Interviews at Waitrose Experience Positive 82% Negative 5% Neutral 13% Getting an Interview Applied online 96% In Person 2% Recruiter 0% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (382) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) Positive Experience. Focus on giving an example of going above and beyond the typical job duties that will make you stand out from other candidates. It is best to describe your ideal employer as one that is the same as Waitrose. "I have solid communication skills and feel this skill is one of my greatest strengths. Interviews at Waitrose Experience Positive 78% Negative 7% Neutral 15% Getting an Interview Applied online 95% In Person 2% Recruitment Agency 1% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (381) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) Be complimentary of yourself - now is not the time to be super humble. If you sound cocky or arrogant, the hiring manager may feel you would be challenging to work with. Easy Interview. Then once got through that stage. They asked basic questions which were simple and easy to answer. The actual interview took around 45min, again give examples of good customer service, time when you went out of your way to help, how you cope under pressure etc. They want to hear that you plan to avoid being late to work and that you call your supervisor if you are going to be tardy. I applied online. This is your opinion, and you can answer how you would like. I would tell my manager immediately. What is the interview process like at Waitrose? We have eliminated all risk for you. Q12. Be diplomatic and refer to company protocol in these situations. I would rate myself a 9 out of 10 as there is always room for improvement in any skill. The top ones would include my strong organization skills, my ability to have a conversation with anyone comfortably, and my solid work ethic and level of honesty. Perhaps you like to receive gifts, financial perks, public recognition, kind words, or title promotions. Thank you for asking. How would you deal with a customer complaint in one of our stores whilst working for Waitrose? Super nice interviewer and easy questions. These bonuses include free guides, powerful online training and more! I have been slowly building my credit and recently qualified for a mortgage to purchase another home. Focus on being honest in your response. ", "This job will fit perfectly surrounding my school schedule. Possible Answers are You want to be honest in your response without sounding needy. During my research in preparation for this interview, I studied your website, and I have been especially concentrating on your customer service guidelines. I am easily encouraged, and my best reward is knowing that my hard work is noticed. I am also open to additional hours when I am not engaged in my college classes and coursework.". Good process overall. I have a letter of recommendation from my previous employer highlighting these skills and have a copy if you would like to see it. Sometimes you must relate to others in their style to be understood. I have worked in a leadership role for five years and always lead by example. What is the interview process like at Waitrose? Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. ", "If a coworker failed to show up for their shift, I would pick it up if possible. It is a definite plus if you have cheered on your competitors and helped them along the way. Suggested answers verified by our panel of interview experts. Be sure not to mention names and end on a positive note. This question determines if you can function well in a competitive environment. Waitrose's core values are mentioned on its website and mentioned here: 'As co-owners we all have a share in the business and a shared commitment to go above and beyond for each other and our customers. Was asked a variety of questions on how I would or had dealt with past situations with customers and colleagues. Glassdoor users rated their interview experience at Waitrose as 40.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). Strong customer service abilities and a customer-focused approach to work; Be able to resolve customer complaints and deal with queries in line with company policy; Follow your training and operational procedures to meet the requirements of your role; Demonstrate effective team-working skills and complete tasks thoroughly and efficiently; In certain Waitrose roles, you will be required to work unsociable hours and also at weekends; Wear the Waitrose uniform with pride and act as a positive role model for the organisation; Meet the expectations of customers with a view to encouraging them to return to the store time and time again. If I were a manager and caught an employee stealing, I would terminate them immediately. GET ALL 12 QUESTIONS AND UNIQUE ANSWERS TO THE WAITROSE INTERVIEW, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSE, Question 1, You had a group task to do, and then an individual interview with a manager. If I could express a preference, I feel that I am best with a manager who allows me autonomy while still investing time in me through mentorship and training. ", "As a sales professional, I am driven by a challenge with a financial perk. "I have researched Waitrose a great deal and am very happy with the positive reviews I came across online. Stupidly hard questions for the role - it was like I was interviewing to be CEO. Answer dates might appear two to three weeks before they were published. The interviewer wants to know that you can speak clearly with others while properly documenting reports and other forms of written communication. When there is a problem in the workplace, I am the one people seek to resolve the issue. How to Answer: Why Do You Want to Work Here? How would you manage food temperature in the freezers/ fridges? I have worn uniforms in three past jobs and like that they help customers identify who works for the company and display a high level of professionalism.". The interviewer asks this question to see that you have read the job description in its entirety and determine what aspect of the role you like the most. Describe a stressful situation at work and how you handled it? Perhaps another store in future. They just asked you standard interview questions that you would know. God bless u mate and taking the time to help a lad out like mw who is in over his head. No minimum term. "Yes, I do have a question. Learn more about interviews at Waitrose & Partners Answered 26 July 2018 - Supermarket Assistant (Former employee) - Canterbury Think about the behaviour you'd think they want you to exhibit, then make your answers reflect this as you are completing the online situational tests. Was given a task of creating meals for different people for differing occasions such as dinner parties. Tell me what you know about the Waitrose supermarket brand in respect of our core values and ethos? Well structured and flexible: few questions about how to deal with difficult situations and how to deal with team work. I take an evening college course on Tuesdays and Thursdays, so I would not be available those days after 5 PM. You can ask the interviewer to describe their management style if you wish. There are many different leadership styles: autocratic, democratic, servant, pacesetting, coaching, collaborative, affiliative, and more. ", "In the past, I have worked best with managers who are strong mentors but also offer autonomy when it comes to the tasks they know I am well versed in.". It costs quite a bit of time and money to conduct reference checks, so they want to know ahead of time if there will be a reason for you to be disqualified as a viable candidate. They just asked you standard interview questions that you would know. It is best to show that you can work with various management styles. Describe a time when you dealt with a difficult customer or client? I always strive to be a team player and help my employer and coworkers when needed.". Despite being competitive, we have a great work environment where we help each other when someone is struggling to meet their quota. 11 years ago. This leadership style has been effective because the workforce is engaged and empowered to innovate. My references describe me as honest, dependable, energetic, and compassionate. ", "I understand this role will include working evenings, weekends, and holidays. Waitrose is a British employee-owned supermarket store with over 3009 shops across the United Kingdom. Stupidly hard questions for the role - it was like I was interviewing to be CEO. When I started working at a restaurant at sixteen, we were taught the adage 'if you're on time, you're late,' so I've worked to implement that into my life. Secondly, we provide exclusive bonuses with all our products that you wont find anywhere else. Be sure to keep your answer positive and avoid speaking poorly of the practice surrounding uniforms. However, you want to avoid giving yourself a 10, as there is always room for improvement of any skill. If the interviewer deems your absence from work an excused and unavoidable reason to miss work, it will likely not be an issue. I have a well-maintained vehicle, and I am comfortable with the amount of travel required to get to work every day. Great response; an interviewer will appreciate your willingness to be flexible contingent on school responsibilities. Waitrose interview details in Slough, UK: 46 interview questions and 36 interview reviews posted anonymously by Waitrose interview candidates. Our date tracking prior to 2019 was not accurately kept. I do not prefer close supervision as I am confident in my skills. Went for interview and we as given a written test of how you would sell to certain people then asked 3 questions which I thought were completely over the . To help you prepare for a Waitrose job interview, here are 40 interview questions and answer examples. Candidates applying for Shop-floor Assistant (Christmas Temp) had the quickest hiring process (on average 1 day), whereas Graduate Trainee roles had the slowest hiring process (on average 150 days). This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Let the interviewer know that you have the creative skills necessary for their merchandising and displays. Then you can be better prepared to formulate your response. You had a group task to do, and then an individual interview with a manager. The interviewer asks this question to see what type of employee you will be if hired. Candidates interviewing for Finance Manager and Customer Service Assistant rated their interviews as the hardest, whereas interviews for Store Assistant and Night Stocker roles were rated as the easiest. The hiring manager will contact your previous employer for a reference. You must also feel as though this is a good fit for you. All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. At the same time, Waitrose provides an environment for professional growth and mentorship. ", "I have been in an unofficial leadership role for the past three years. No pressure at all. MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. I believe a management role with Waitrose would be a great next step in my career.".