This is the version of our website addressed to speakers of English in the United States. Are there special offers for children at Iberostar hotels? Dear guest,On behalf of all our staff and Management team, we take this opportunity to thank you for choosing us once again for your recent vacation.We are pleased to know that you had a great vacation and that you were able to enjoy every moment of your stay at IBEROSTAR Playa Mita. Contact us to learn more about of the exclusive benefits and services of your Membership, I'm interested in: chuck campbell. She has such a calming and confident presence. The Club membership doesn't seem to be an upgrade that can be purchased from your tour operator when booking your trip. Reserve your stay with Iberostar Hotels &Resorts.The portfolio of Iberostar Beachfront Resorts exclude Iberostars interests in Cuba. I was coerced into getting the membership with benefits for savings to stay at their resorts. We felt sorry for the entertainment staff who worked so hard and many people left early because it was so late.The Pacific Buffet was our favourite specialty restaurant. Membership Has Its Perks AAA members receive discounted room rates. All the staff were excellent - friendly, welcoming and helpful. This place more than met our expectations. Contact Iberostar The Club Specialist Today! Send your searches and come back to them whenever you like. I will admit it's not for everyone, and like it was mentioned earlier, there was a grace period in which to exit, but we a happy with it. . Book Now Senior Discount Like a fine wine, you're only getting better with age. Iberostar Hotels & Resorts is a leading hotel chain that is committed to developing a responsible tourism model, focused on caring for both people and the environment. 99% of the times its the buyer fault, BECAUSE YOU DONT READ THE CONTRACT!!!! BBB is here to help. Ive never met such a fantastic personality and cant wait to see him again soon.It took a lot of hard work of a lot of people to make it look easy and enjoyable. You also might want to Google this. A universe of privileges conceived for you. !, if the force you to sign i understand, but it was a free option that you took, and make you learn, next time read what are you buying, not all the time its the fault of the HOTELS or this programs just saying. The buffet for breakfast, lunch and dinner had many choices and was presented artistically and professionally. Club members enjoy exclusive privileges when they travel to one of their hundreds of international locations including top destinations such as Mexico, the Caribbean, and the Mediterranean. Quality ManagerIBEROSTAR Mexico. Try searching again, Your search will be for adults adults and children children, due to the age range for children at this hotel, Your search will be for rooms rooms, adults adults and children children, due to the age range for children at this hotel. Curious as to how much. We've never once regretted buying the membership because what we got in exchange is something so invaluable - the ability to completely relax, recharge and enjoy the absolute top-notch service at steep discounts. She confirmed our reservations and gave us coupons for complimentary massages. This post has been removed at the author's request. Emelda in the morning (am) always left us fun towel animals and fresh flowers. I was blown away by that attention to little details like this.Room amenities: standard Star Prestige amenities as others described. We had to ask them once to refill it, but after that one reminder Emelda paid attention and made sure we had plenty. Choose from Mallorca, Caribbean, Mexico and more. We joined with the intention of only using the grand resorts and were assured the 25% discount would be applied to the grand resorts. Login to Explore A World Of Savings. Thank you for highlighting the friendliness and outstanding service provided by our staff.It will be our pleasure to welcome you in your next visit to Riviera Nayarit.Best regards,Quality ManagerIBEROSTAR Mexico, This is the version of our website addressed to speakers of English in the United States. Weve been asking for it since last year, but there has been no change. Check-In: As soon as we arrived, a concierge was already waiting for us at the front. We enjoyed yoga with Victor and all the entertainment staff were enthusiastic and friendly. Book Now Kalamazoo Hotels The driver was already waiting for us with cool scented washcloths and bottles of water. You get 6 bottles of top shelf premium alcohol, a top shelf bottle of wine, LOccitane Verbena toiletries and access to some really good better wines at no extra charge and never get the we dont have the wine you want, try this one. But it was not a big deal b/c the same alcohol was available to drink at the lounge if we wanted to.Before arrival, we mentioned that we're celebrating my parents-in-law 40th wedding anniversary. Choose all that apply. RTU until 2047! Mario is our sunshine and joy! However, if you need help selling, renting or buying on our website, just contact us through the information located on this page. from what we learned on our trip . Our room was cleaned twice a day, every day. Its more convenient and leaves you with total peace of mind. I honestly think that she can do magic. Tips: We always tip - buffet service, restaurants, massages, concierge, bus boys, bar tenders, baristas, entertainment staff. Sleeps Varies. Iberostar Club Boa Vista Iberostar Club Cala Barca Iberostar Club Palmeraie Marrakech Iberostar Costa Dorada Iberostar Cozumel Iberostar Creta Marine Iberostar Creta Panorama & Mare Iberostar Cristina Iberostar Dominicana Iberostar Founty Beach Iberostar Grand Bvaro Iberostar Grand El Mirador Iberostar Grand Paraso Iberostar Grand Portals Nous In addition, you can benefit from this service on more than one device. Vote. We asked Astrid, and she got someone right away to clean the glass from bird poop and to drain and refill the hot tubs. When we were there last year they had a table set up with the condos info outside the buffet resaturant we weren't interested so didn't looked into it. From that moment on we had amazing pampering experience from beginning to the end. Horizons Levels. It has more than 100 four- and five-star located in the most popular vacation destinations in Europe, Africa and America. Buy Iberostar The Club timeshare now. Joining Iberostar the Club means having additional service and amenities on top of the many amenities found at its world-wide resorts. Had we been able to expand the number of holidays per year by going more often (wishful thinking :)) or sharing with family members, then the overall program seems like it would have been a good thing, so the bottom line, we didn't cancel because the program is not worthwhile, but simply because the numbers didn't quite work out for 2 people traveling on average of 1.5 times a year. Rooftop Lounge: the resort added balinese beds and living room style furniture since our last visit, which makes the space so luxurious, adds privacy from people walking by (a welcome plus), plus more shade. We joined with the intention of only using the grand resorts and were assured the 25% discount would be applied to the grand resorts. As a visitor to (ta && ta.queueForLoad ? Club members also have access to members-only specials without the stress of blackout dates, limited allotments, and restrictions on time purchased. We got $2500 voucher as part of our golden welcome gifts and used it wisely so resulted in us having free stays. Some of the people in your search are children under the age of age. Your membership offers you all this and more. You can get 10% off the total cost of your booking. If youre considering The Club membership, this review is for you. WiFi: overall I noticed that wifi around the hotel and in the rooms got faster over the last 2 years so the hotel must be adding routers throughout. At that price, I wouldn't be too worried about a lot of guests considering the Club membership as an option. I realise there are other resorts we could try but you tend to have to pay for additional perks that were standard at iberostar grand. BBB Business Profiles may not be reproduced for sales or promotional purposes. 4 level. IF I am able to sit on a Balinese bed all day and work on my laptop from there, I would come back to Playa Mita 6 times a year! Iberostar Costa Dorada. The price to become a club member seems awfully steep. Allow yourself concessions that make you live unique experiences. Accidentally booked a room at the Iberostar ******************************** that was a non refundable rate for my 85 year old grandmother. Check-in is not available against this resort. I'm sure not many people would pay that price so it wouldn't be crowded with club guests, I just want to see if they start shifting standard services into club members services. We looked up those wines later and saw that the wine prices alone would justify a Star Prestige upgrade. We purchased the silver membership in 2015. If you dont drink in the room (we get a villa so the full bottles were used because we mixed our own) or if you dont order from the star prestige wine list, you may not get the full value.". Carmelo at the bar was friendly and lovely and made delicious drinks. This will be the first time we have paid extra to have extra perks at a resort. Quality Manager I, Quality Manager at Iberostar Selection Playa Mita, responded to this review. International Association of Better Business Bureaus. From that moment on we had amazing pampering experience from beginning to the end. We found you need to read and research to enjoy its full benefit. This was a direct lie. In both cases the sales reps were low pressure and truthful to us. They are so sweet. Contact Iberostar The Club Specialist Today! Star Prestige is the nightly deal you buy. Also, the only reason we cancelled is that there are just the two of us, and it is unlikely we could share our membership with family members as most of them don't really do the "all inclusive" type of holiday, so my cost comparisons (after having access to the membership website) told me that we would save, but taking into account the initial payment, we might just break even if we averaged 1.5 trips a year. Rooms: We got amazing welcome packages: cheese and fruit platters, white and red wine and champagne. I realise there are other resorts we could try but you tend to have to pay for additional perks that were standard at iberostar grand. Dont have enough time right now? A representative youd known for a couple of hours? The website doesn't detail whether they have shifted certain elements of the standard service into the new club service. For current full members of Iberostar The Club Strictly for only current members in good standing and their beneficiaries of Iberostar The Club to create a welcoming , helpful environment for current members to share tips/ advice and photos . After a 2-hour chaotic airport immigration lines, it felt like heaven. It worked out to be about $60/person/round trip after our membership discount. Thank you, Iberostar family, for another fantastic vacation!More, Dear guest, First and foremost, we want to thank you for your loyalty and for choosing IBEROSTAR Playa Mita once again for your latest holiday to Riviera Nayarit. Jose the Sommelier and Darcy helped us with their recommendations. Obtn hasta un 10% de descuento sobre el total de tu reserva. Transportation: We requested private Iberostar pick-up service from the airport (Escalade) for an additional charge. Offers & Packages Earn 2K every 2 nights Register to earn 2,000 bonus points every 2 nights through April 14, 2023. The rest of the resort is spotless, so Rooftop lounge should just be up to the same standards. 3. I couldn't log in Netflix either. Explore your membership Contact us to learn more about of the exclusive benefits and services of your Membership I'm interested in: Select only one option Learn about the benefits of your membership Special Vacation Offers Reserve a vacation stay to learn more about the benefits Name Surname Address City Country State or Province Date of birth The hotel was very clean and the food was very good. I forgot to ask them why we got less alcohol this time. The driver was already waiting for us with cool scented washcloths and bottles of water. Iberostar Cristina. The grill cook explained that his burgers are the best b/c he cooks everything fresh. By staying at Iberostar, you can surf the web at your leisure and completely free of charge. These conditions can be seen on the information page of the campaign or offer relating to the code (for example, code expiry dates and the hotels to which the code can be applied). Excellent service and gourmet food and presentation. 3 level. Through our club destinations, urban and resort collection and elite travel partners, you can experience the Americas, Europe, Africa and Asia as well as explore the world on water with our. They refuse to refund the one reservation. Thank you for your honest answers. To use our mobile site, please enable JavaScript. At select Iberostar resorts, members have access to exclusive Member lounges for a more intimate, private experience during the trip. Double Black membership with 2 weeks per year or 4 weeks in the Registry Collection network! BBB reports on known marketplace practices. Iberostar Club Palmeraie Marrakech. Your exclusive travel and lifestyle benefits are within your reach. Your lovely comments about our determination to ensure our guests satisfaction are of great motivation for our staff, as they daily strive to create memorable experiences for our guests. We've already been in touch with Mildred via email for a couple of weeks, arranging our restaurant reservations, room preferences, massage appointments and special arrangements and items for our rooms. The biggest surprise at time of cancellation is that the membership can not be cancelled except through delinquency of payments and a report to collections with a credit ding. Wha??? I was especially chuffed with the two properties we booked for Las Vegas! Forget about points-based systems or mandatory minimum stays. My grandmother is on a fixed income and cannot afford to pay for two rooms. Do you wish to receive the lastest Iberostar Hotels & Resort offers? It is a new VIP membership for Iberostar guests. Well guide you through the process. Overall we shouldnt have to point out these things. She noticed that I put a bottle of water on my side table the first night, so every consecutive night she put a fresh bottle of water and a clean glass. We were always so excited to see him wherever it was, and he came by almost every night to recommend something special: a menu item or a perfect wine to go with it. Trendsetter was sold as an added bonus- but flight prices are very similar with the airlines. One was a two bedroom self contained in the Hilton on the tail end of the strip, it was fab! All it took was just a call to Mildred and our preferred time and restaurants was guaranteed even the day of. Still laughing over the presentation. When did you actually sit down and read the contract? It worked out to be about $60/person/round trip after our membership discount. 0-15 night's holiday. andrew costa. Copyright 2023 - Official BUY A TIMESHARE - Vacation Property Resales Inc - All Rights Reserved Terms and ConditionsSMS Terms and ConditionsPrivacy PolicyCompliance. There are now separate or private areas for the VIP club members such as lounges and special beach area. One downside is that a couple of times our waiters at the buffet were visibly nervous when serving us or horrified if there was a mistake. All the wait staff were smiling and helpful. It would be wonderful to welcome you back again soon!Kind regards,Quality ManagerIBEROSTAR Mexico, our plane was delayed due to a Technical fault and so we ended up with 2 nights at this Hotel.The hotel and its grounds were immaculate and its staff were very friendly, we only ate in the buffet restaurant but the food on offer was vast and the quality was high.The rooms were spacious and clean, although my Husband and i were given a room with two beds, both beds were bigger than a single but way smaller than a double so we opted to have one each.our balcony was large and over looked the golf course and had a side ocean view, it was lovely to sit and listen to the waves crash against the beach.the hotel had what looked to be a very good entertainment programme and a nice kids pool area.we had a thoroughly enjoyable extra two days in beautiful Mexico, Dear guest,On behalf of IBEROSTAR Playa Mita we want to thank you for giving us the opportunity to be the hosts of your recent vacation!We are glad to read that you had a lovely stay and would like to extend our appreciation for taking the time to share your opinion with others travelers.