>, What is the Smart Wireless feature in my BT Hub? That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. You can turn it on or off. How can I set up or change the admin password on my BT Hub? Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. It may be your browser causing the issue do check in its settings or in your Antivirus program. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). Press the Power button on the back of the Hub to turn it on. Press the Power button on the Hub to turn it on. In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. How can I turn it on and off? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. Then fill in the details for your Dynamic DNS service. how do I find out what download speed I should be getting? You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn Youll need the Admin Password for Hub Manager to make changes to the advanced settings. How do I set up port forwarding on my BT Hub. Channels Instead the Smart Hub connects to the Openreach modem (or ONT). Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. WPA-Auto - if you're having problems connecting older devices. From the Hub Manager, click on Advanced Settings, then Wireless. >, How do I see which of my BT Hub's wireless bands my device is connected to? Full Fibre customers wont use microfilters. >, What is the Wireless mode feature on my BT Smart Hub? The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. Wireless If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). How do you turn off wifi? However, if the Wi-Fi has dropped out, you might not see the settings. Only change it if you're having connection problems with your device. On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. Also, what to do if you've forgotten it. Go to the Smart Hub 1 guide. This table shows the main differences between them. 16h12. When searching for your Hub on your device, you'll have to select which band to connect to. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution Your Hub will be called something like BT-XXYYXX. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. A master socket is the main socket for the phone line in your home. WPA2 - the default setting (we strongly recommend you use this). >, How do I set up port forwarding on my BT Hub? BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. Web admin interface of the BT Smart Hub 2 router. BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. >. You can re-use your filter and Ethernet cables so please keep them. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. Your hub is only accesible on your home LAN hence it is http and not https. Looking for tips on how to squeeze the best performance from it? Your Hub will be called something like BTHub6-ABCD. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. How can I set up or change the admin password on my BT Hub? My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. Full Fibre customers wont use microfilters. It's also easy to see the Hub Manager across all devices. >, How do I turn wireless on and off on the BT Hub? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. >. You'll find it on the back of the Hub if you haven't updated it. Click here for more about setting up Full Fibre yourself >. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. You can edit names and devices anytime you want. You can then enter your password in the usual field to access BT Hub Manager. It's not an extension socket. If you want to make any changes to the hub settings, you'll need the admin password. By default, your Smart Hub will have this switched off. If this happens get in touch with us. not the same as the wireless password. Got a BT Business Smart Hub 1? Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. Security Password Press the Rescan button to make it scan again. WPS Next, select the first device that you want to control and choose the days and times for which you want to set limits. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! >. You can re-use your filter and Ethernet cables, so please keep them. Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Next, select the first device that you want to control and choose the days and times for which you want to set limits. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. >, Where do I find the default admin password for my BT Hub? So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. How do I connect my device to my BT Hub by Ethernet cable? If you dont have a battery unit, unplug the modem. This last screen permits me to then continue and arrive at the hub home page. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. You'll find it on the back of the Hub if you haven't updated it. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. >. Where can I view the status of my Smart Hub? Then prompt your device to connect to the Hub. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. It's also easy to see the Hub Manager across all devices. This will open the Hub Manager. Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? It's on or it's off. Then follow these simple instructions: You will be asked to enter a password. Wireless mode They're on the back of your Hub. From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. How do I restrict the wireless devices that can connect to my Hub? Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. It's also easy to see the Hub Manager across all devices. Enter your current password followed by your new one. Check that youre using a device that is connected to your BT broadband network. >, How do I turn wireless on and off on the BT Hub? Unsurprisingly, we've called this gizmo Smart Scan. How do I view the devices connected to my Smart Hub? If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. If this happens get in touch with us. >, How can I set up or change the admin password on my BT Hub? The default mode here is Mode 1. Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. Disconnect the red Ethernet cable that connects the modem to the Smart Hub. If you do have a problem with the Wi-Fi, this may reveal what it is. Distinguished Sage, never noticed http vs https. If you've still got problems, try our Broadband troubleshooter>. The video below shows you how to set up your BT Smart Hub. By default, your Smart Hub will have this switched off. Switch off the router and switch it back on again. Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. Sorry not much help really. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. To set up port forwarding, click a dropdown for your model of Hub. Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . First, you need to connect to the router's web management page, so that you can change the settings that you want. With Band Steering on, the Hub steers your devices to the best wireless band for them. Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). It's also easy to see the Hub Manager across all devices. Are you having problems with BT Hub Manager? Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. If it's not listed you'll need to create a new port forwarding rule. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. They'll give you all the details you need. 16h22. on Alternatively choose your Hub from the dropdown to find out how to connect. Every device that uses the internet sends its packets of data through specific ports. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. How do I change my Smart Hub's wireless settings? Every device that uses the internet sends its packets of data through specific ports. Unplug the battery pack from the power supply. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Youll also need to add a password hint. on From the Hub Manager, click on Advanced Settings, then Wireless. Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. If that doesnt work, try connecting to the router via an Ethernet cable (shown below). How do I set up port forwarding on my BT Hub? 16-08-2022 This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . Depending on your socket type, you might need to use a filter. The light on the front will change colours while your Hub sets itself up. The Hub Manager is where you can change or view your Hubs settings. It's not an extension socket. Important! He was once Deputy Editor of Mail Online and remains in therapy to this day. The default BT Smart Hub IP Address is: 192.168.1.254. Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. The light on the left of the Hub will flash blue. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. A master socket is the main socket for the phone line in your home. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. To get the latest on your appointment, go to www.bt.com/ordertracking>. >, How do I set up port forwarding on my BT Hub? If there is already some text in the address bar. Slide the two parts of the Hub's power plug together until they click into place. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. Remember you need to save any changes you make. Click on the title and picture of your Hub to see links to all our help. on >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. Learn how your comment data is processed. Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! >, Where do I find the default admin password for my BT Hub? How do you access the BT Smart Hub Manager? Connect the power cable to your Hub, plug it in at the wall and switch the socket on. Then click on Advanced Settings. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). Full Fibre customers wont use microfilters. You'll then be able to change these settings: Separate Bands >, BT Home Hub 5 - Information and troubleshooting guide. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Band Steering Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. This takes a few minutes. This takes a few minutes. Try connecting your device to the router with an ethernet cable instead of using wireless. Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. Note: you'll need a Dynamic DNS service provider to use this feature. Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. >, How do I turn off BT Access Control for a device? The video below shows you how to set up your BT Smart Hub. Struggling with your BT router login details? If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. IP address If this happens get in touch with us. Email Barry at [email protected]. How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. None - anyone can connect to your wireless network without entering a password. >, How can I set up or change the admin password on my BT Hub? Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). When your device connects, it automatically chooses the . Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. Re: BT Smart Hub 2 manager and Windows 11. This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Follow the instructions that automatically appear on the screen to change your password. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. The password should now be changed to something of your choice. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar You'll then be able to change these settings: Separate Bands. >, What is the Smart Wireless feature in my BT Hub? Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. A steady blue light on the front of the Hub means everything's OK. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. 3. Your Smart Hub automatically scans for the best wireless channel. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. Youll be asked to enter the new password twice, to make sure its correct. on Our helpful guide shows you how to change the admin password on your BT Hub. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. Here's how to set up a Hub 4 or Hub 5. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? If you've got Broadband (copper broadband) download the user guide below or follow these instructions. Select Save to store your changes. >, How do I see which of my BT Hub's wireless bands my device is connected to? This will open the Hub Manager, Enter the admin password. If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. Any thoughts on this would be welcome. Here's how to set up a Hub 3. This may be useful if you're having difficulties with an older device or you're moving a device around your premises. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. How do I create a Port Forwarding rule on my Smart Hub? Make sure that your computer is connected to the Smart Hub via Ethernet or . You want to fiddle with the settings of your BT Smart Hub. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar You'll need your Hub's wireless network name and password. The light on the front will change colours while your Hub sets itself up. Richard, I run Windows 11 and using Edge is fine. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. For security reasons you might want to change the admin password for your smart hub manager every now and again. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. 16-08-2022 How can I turn it on and off? It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability.